Privacy Policy of KasiBuy (Pty) Ltd
Effective Date: 14 April 2025
KasiBuy (Pty) Ltd (“KasiBuy”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal information when you visit our website, make purchases, or otherwise interact with our services.
This policy is in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013 of South Africa.
1. Information We Collect
When you use our services, we may collect the following types of personal information:
a. Information You Provide to Us:
• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (processed securely through third-party payment processors)
• Account Login Details (if you register on our site)
• Communication Records (emails, support queries, etc.)
b. Information Automatically Collected:
• IP Address
• Browser Type and Device Information
• Cookies and Usage Data
• Shopping Preferences and Interaction with our Site
2. How We Use Your Information
We use your information for the following purposes:
• To process and deliver your orders
• To manage your account and provide customer support
• To send you order updates and service-related communications
• To improve our website and user experience
• To market products and promotions (with your consent)
• To comply with legal obligations and prevent fraud
3. Sharing Your Information
We may share your information with:
• Service Providers (e.g., payment processors, couriers, IT service providers)
• Legal Authorities if required by law or to protect our rights
• Business Transfers in case of merger or acquisition
We do not sell your personal data to third parties.
4. Your Rights Under POPIA
As a data subject under POPIA, you have the right to:
• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to processing of your information
• Lodge a complaint with the Information Regulator (South Africa)
To exercise your rights, contact us at privacy@kasibuy.co.za.
5. Cookies and Tracking Technologies
Our website uses cookies to:
• Remember your preferences
• Analyse site traffic and usage
• Enhance user experience
You can manage or disable cookies in your browser settings.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from minors without parental consent.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:
KasiBuy (Pty) Ltd
Email: customersupport@kasibuy.co.za
Phone: +27 63 148 7855
Address: 16 Muirfield Lane, Stand 345 Ext 64, Ruimsig,1732